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Returns Policy

Our Returns policy lasts 14 days.

If 14 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Food items and perishable goods are exempt from being returned and refunds on these items will only be made if the goods are received in poor condition. This must be brought to our attention as soon as possible after receipt of the goods.

We do not accept responsibility for the long-term storage of any produce. It is your responsibility to transfer any perishable items to adequate storage such as an airtight container or jar upon the receipt of goods.

If you do proceed with a return, please email us at hello@earth2plate.co.uk detailing the item, date bought, your full name, address and account number. We will respond with your eligibility for a refund/exchange and proceed from there.